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Terms and Conditions

The rules for using TeamFlow: accounts, teams, acceptable use, moderation and liability.

Version 1.0 · Last updated

In short

  • TeamFlow is a free tool for FIRST Tech Challenge teams, run by volunteers from RaSky Robotics.
  • You must be 16 or older, or have a parent’s or guardian’s permission, to create an account.
  • Your team owns its content. You give us permission to store and show it so the app can work.
  • Be honest and respectful: no fake teams, no impersonation, no illegal content, no malware, no spam, no attacks on the service.
  • We can remove content or suspend accounts that break these rules, and we will tell you why. You can report problems to help@teamflow-ftc.com.
  • The service is provided as it is, without guarantees. Romanian law applies.

This summary is here to help. The full text below is what applies.

1Agreement

These Terms are an agreement between you and RaSky Robotics, FIRST Tech Challenge team #19109, Colegiul Național „Elena Cuza”, Craiova, Romania, which runs TeamFlow (“we”, “us”). By creating an account or using TeamFlow you accept these Terms and confirm that you have read the Privacy Policy. If you do not agree, please do not use the service.

2The service

TeamFlow helps robotics teams manage members, roles, departments, tasks, calendars, competitions and funds. It is free and non-commercial: there are no fees, paid plans or in-app purchases. It is not affiliated with or endorsed by FIRST®. FIRST® and FIRST® Tech Challenge are trademarks of For Inspiration and Recognition of Science and Technology (FIRST).

We may add, change or remove features. We will try to give notice before removing something teams depend on, and we will give you a reasonable chance to copy your data if we ever shut TeamFlow down.

3Who can use TeamFlow

You may create an account if you are 16 or older, or if you are younger and a parent or guardian has agreed. You confirm this when you sign up. Parents and guardians who give permission are responsible for their child’s use of TeamFlow.

If you create an account for someone else, for example a student in your team, you must have their permission, and their parent’s or guardian’s permission if they are under 16.

4Your account

  • Give your real name and an email address you control. One person, one account.
  • Keep your password private and turn on two-factor sign-in if you can. You are responsible for what happens under your account.
  • Tell us at help@teamflow-ftc.com straight away if you think someone else has accessed your account.
  • You can delete your account at any time in Settings.

5Teams, invitations and roles

The person who creates a team is its first mentor and can invite others, give them roles and decide what each role is allowed to do. Team admins are responsible for who they invite and for the permissions they hand out.

Only create a team you actually represent, and only use a FIRST team number that belongs to your team. Only invite people you know who expect to be invited.

You can leave a team at any time from Settings, unless you are its only mentor. If you leave or are removed from a team, the content you created there stays with the team. A mentor can delete their team from the team panel; TeamFlow staff can restore it if asked within 30 days, after which it is deleted permanently. If you delete your account, your teams and the content you created in them stay with their members and are shown as added by TeamFlow; if you were a team’s only mentor, the member who joined it earliest becomes its mentor.

6Your content

Everything you and your team add, such as tasks, events, fund records, receipts, photos and descriptions, remains yours or your team’s. You give us a free, worldwide, non-exclusive licence to store, copy, process and display it only as needed to run TeamFlow for you and your team, including backups and security checks. The licence ends when the content is deleted, apart from backups that are overwritten shortly afterwards.

You are responsible for what you upload. Only add content you have the right to share, and personal data about other people only when your team really needs it.

7Acceptable use

When you use TeamFlow you must not:

  • create fake teams or accounts, or pretend to be another person, team, school or organisation;
  • upload or share content that is illegal, hateful, harassing, sexual, violent or that infringes someone else’s rights, including copyright and privacy;
  • upload viruses, malware or files meant to harm devices or the service;
  • send spam or mass, unwanted invitations;
  • bully, threaten or exploit anyone, especially minors;
  • try to break into accounts or teams you were not invited to, test the service for weaknesses without our written permission, or disrupt it with automated traffic;
  • scrape or copy data from TeamFlow with bots, or use it to collect information about people;
  • use TeamFlow for advertising, selling or any purpose unrelated to running a team.

If you find a security problem, please tell us privately at help@teamflow-ftc.com instead of exploiting it. We are grateful for responsible reports.

8Reporting illegal content

Anyone, with or without an account, can tell us about content in TeamFlow they believe is illegal or breaks these Terms. Email help@teamflow-ftc.com with:

  • why you believe the content is illegal or against the rules;
  • where it is: the team name and the page or item, or a link;
  • your name and email address (not needed for reports about child sexual abuse material);
  • a statement that you believe the report is accurate and complete.

We will confirm that we received your report, review it carefully and objectively and tell you what we decided. We do not use automated tools to make these decisions. If content suggests a threat to someone’s life or safety, we will inform the competent authorities.

This email address is also our single point of contact under the EU Digital Services Act, both for users and for authorities in Romania and the EU. You can write to us in Romanian or English.

9Moderation and suspension

To keep TeamFlow safe we may review content and teams after a report, after an automated check flags something, or during security work. Automated checks flag suspicious activity and, when activity is clearly abusive, may suspend an account straight away; a person then reviews every automatic suspension and lifts it if it was a mistake.

If something breaks the law or these Terms we may remove or disable the content, limit features, ask you to confirm your contact details, or suspend or close the account or team. We choose the mildest step that solves the problem, and we act quickly when people are at risk.

When we restrict content or an account we will tell the people affected what we did, why, which rule or law it was based on and how to appeal, unless the law forbids it or the content is deceptive spam. You can reply to help@teamflow-ftc.com to ask us to look again, and a different decision will be made if we got it wrong. You can also use an out-of-court dispute settlement body certified under the Digital Services Act or go to court.

You can stop using TeamFlow at any time. We may end the service for an account that repeatedly or seriously breaks these Terms.

10Third-party services and data

Competition data comes from FTCScout, a public community project, and from the public calendar on natie.ro. We show it as we receive it and cannot guarantee that it is complete, accurate or up to date; always check official FIRST sources for anything that matters.

Links to Google Calendar, Outlook and other sites take you to services we do not control and that have their own terms.

11No guarantees

TeamFlow is provided free, as it is and as available. We work to keep it running and your data safe, but we cannot promise that it will always be available, error-free or that data will never be lost. Keep your own copy of anything important, such as receipts and financial records.

12Limitation of liability

Because TeamFlow is a free, volunteer-run service, and to the extent Romanian and EU law allow, we are not liable for indirect losses, lost data, lost profits or for problems caused by other users, third-party services or events outside our control.

Nothing in these Terms limits liability that cannot be limited by law, including liability for harm caused intentionally or by gross negligence, for injury to life or health, or your rights as a consumer and under data protection law.

13Changes to these Terms

We may update these Terms when the service or the law changes. We will publish the new version here with a new date and version and, for important changes, tell you inside TeamFlow at least 15 days before they apply. If you do not agree with the changes you can delete your account before they apply; continuing to use TeamFlow after that means you accept them.

14Governing law and disputes

These Terms are governed by Romanian law. Disputes will be settled by the competent courts in Craiova, Romania, unless the law gives you the right to go to the courts where you live. We would always prefer to solve a problem by talking first, so please write to us.

15Contact

RaSky Robotics, FIRST Tech Challenge team #19109, Colegiul Național „Elena Cuza”, Craiova, Romania.

Email for everything, including legal notices and reports: help@teamflow-ftc.com. For general help with TeamFlow, see the support page.